Give your IT team the capacity to improve IT, not just keep it running.
When day-to-day IT consumes the team, we take on the operational load so they can focus on what actually moves the business forward.
Keeping it running
Shouldn't consume the IT team
Updates. Renewals. User administration. Device replacements. Backup checks. Vendor coordination. Recurring support issues.
The work is necessary. But when it consumes most of the team's capacity, improvement gets pushed aside.
The warning signs are often familiar:
1
Ticket volume consumes internal IT capacity
2
Onboarding and offboarding take too long
3
Vendors require constant coordination
4
Backups exist, but recovery is not regularly validated
5
Licences, devices and renewals are difficult to track
6
IT costs become harder to predict
The team is busy, but the question is whether its time is being used where it creates the most value.
The real cost
The cost isn't just time
When operational work continually takes priority, complexity has a tendency to remain.
Systems get maintained instead of questioned. Licences get renewed instead of reviewed. Devices get replaced because they are there, not necessarily because they are still needed. Modernisation waits because there is always something more urgent.
Knowledge can also become concentrated around a few key people. When they become overloaded or leave, recruitment, training and knowledge transfer add another layer of cost and disruption.
The problem isn't a lack of effort.
It's using valuable IT capacity on work that can be handled more efficiently elsewhere.
Get More Value From Your IT Team
Outsource the routine: support, administration, renewals, backup, device lifecycle and vendor coordination: while keeping your internal expertise focused on the business.
That creates capacity for the work that moves IT forward:
- Modernising infrastructure and applications
- Strengthening security
- Automating processes
- Improving how people work
- Evaluating new technologies
- Planning what comes next
We reinforce internal capability rather than remove control from it.
G2WS | Our Managed IT Framework
G2WS separates running IT from improving IT.
We take responsibility for the repeatable operational layer (users, support, devices, licences, backup, infrastructure and vendors), giving your internal IT resources more capacity for change.
Your IT team keeps the knowledge, decisions and control. We take on the operational workload.
Depending on your requirements, G2WS can include
01 Users & Service Desk
French and English user support, ticket management, onboarding, offboarding and device provisioning.
02 Microsoft 365 & Identity
Microsoft 365 administration, Exchange, Teams, identity and access management, MFA and conditional access.
03 Cybersecurity & Backup
Endpoint security, secure access, backup monitoring, restore validation and recovery coordination.
04 Infrastructure & Networks
Cloud and hybrid infrastructure, firewall, switching, Wi-Fi and network operations.
05 Lifecycle & Vendors
Devices, licences, inventory, renewals, supplier coordination and escalation.
Proven Where IT Matters
Different organisations.
Different requirements.
The same objective: reduce operational burden and build an IT environment that can move forward.
1
International Investment Firm | 200 Employees
Fragmented local providers
→ One managed international IT environment
A growing international investment firm needed stronger operational ownership as cybersecurity threats, regulatory requirements and organisational complexity increased.
Tickets could remain unresolved. New-user onboarding was taking too long. The existing network of providers was no longer keeping pace with the organisation.
- Centralised support and operational management
- Structured IT documentation
- Cybersecurity aligned with the organisation's requirements
- Managed onboarding and offboarding
- Licence administration
- Proactive Backup as a Service
The result:
A more controlled and repeatable IT operating model capable of supporting continued international growth.
2
International Non-Profit Organisation | 75 Employees
Fragmented accounts and platforms
→ One consolidated environment
Years of organic growth had created multiple email systems, user accounts, storage platforms and access structures.
We consolidated user identities and accounts, migrated email to Microsoft Exchange, rationalised on-premise and cloud storage, and established structured onboarding, offboarding, backup and access management.
- User identities and accounts
- Migration to Microsoft Exchange
- Consolidation of legacy Gmail and other email accounts
- On-premise and cloud storage
- Structured onboarding and offboarding
- Backup management
- Document and access provisioning
The result:
A simpler, more consistent platform with clearer ownership and easier administration across multiple countries.
3
Childcare Group | 38 Users | 10 Sites
Informal sharing of sensitive information
→ One secure, managed collaboration environment
A group of ten childcare facilities needed a safer way for staff and parents to exchange photographs, health information, prescriptions and other confidential information concerning the children in their care.
- Secure staff collaboration and information sharing
- Centralised user and access management
- Managed onboarding and offboarding
- Backup and recovery management
- Ongoing support across all ten locations
- Modernised IT services and operational management
The result:
38 users across ten sites now work within one managed environment, with clearer control over access, backup and sensitive information.
HAVE SOMETHING YOU NEED TO BUILD?
Let Your IT Team Move The Business Forward
G2WS is designed for growing, multi-site and regulated organisations, especially those with lean internal IT teams that cannot afford to spend most of their time on routine operations.
From Geneva and Vaud to international environments, we provide French and English managed IT support that takes care of the operational workload while your team focuses on improvement, modernisation security and simplification, and what comes next.